Prepaid Card Technical Issue

We have encountered some technical issues with loading and unloading the Payza prepaid card. To prevent any further issues, we have temporarily disabled the feature to add funds from your e-wallet to your prepaid card and to unload funds from your card back to your e-wallet. We are currently investigating the source of this problem and will keep you posted on any and all developments.

If you already have funds on your prepaid card, you should not experience any problems. You can use them as you would normally: shop online or in stores, and withdraw cash at any Visa-sponsored ATM.

We apologize for this inconvenience and thank you for your continued patience and understanding.

About Payza

Payza is an award-winning online payment platform specializing in e-commerce processing, corporate disbursements, and remittances for individuals and businesses around the world.


  1. hamza bilal says:

    payza is the best thanks

  2. Due to persistent technical issues with the prepaid card, we have disabled the option to place an order for a new prepaid card.

    We are continuing to investigate the issue and will update you on our progress by the end of the week.

  3. Hello

    i do not see the Third option on my menu

    Supposed to find :

    Add Credit Cards
    add Bank Accounts
    and add prepeyed card

    i do not see the Third option on my menu

  4. Richard Mark Maritz says:

    hi, is there any progress on this problem yet?

  5. prachi orpa says:

    Payza is the best.

  6. I never have experienced problems with Payza. Great service, great support

  7. it’s sad …..

  8. ayman yossef says:

    what about those whose card shows as cancelled , my card status is cancelled and the balance it in disappeared , So what is the solution for this ? The balance in card FULLY disappeared , not in card neither in my account

  9. Hope you can fix the problem fast. Love your service. Being a customer for almost 10 years now.

  10. Payza is the best Indonesia Love Payza ❤

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