New Feature: Payza Live Chat Support

Here at Payza, Customer Support has always been a priority. Since launching our service in May 2012, we have been steadily growing our Customer Support channels in order to make sure that all your questions get answered. With our comprehensive FAQs, Payza Twitter Support, and direct communication to our staff via phone and email, we’ve […]

Scheduled Maintenance of Payza Member’s Area

The Payza member’s area will be undergoing scheduled maintenance from 11:00 a.m. to 12:00 p.m. EST on Wednesday, February 6, 2013. During this time you may have difficulty logging in to your Payza account and/or accessing certain account features. The scheduled maintenance will specifically affect Payza’s Resolution Center, which will not be available during this […]

Scheduled Maintenance of Payza Support Center

The Payza Support Center will be offline from 4:00 p.m. to 6:00 p.m. Eastern Standard Time on Wednesday, January 30th, 2012 due to a scheduled maintenance. During that time, you will not be able to access the Payza FAQs or submit emails to Customer Support. If you require immediate assistance during the maintenance period, the […]

Payza Processing Center Operational January 4, 2013

Hip-hip-hooray! The power has been restored to the Payza Processing Center. Since it took a little longer for the power to get up and running, the Payza Processing Center remains closed for the remainder of the day. GOOD NEWS, though: all Customer Support and Business Service operations will be fully functional Friday, January 4, 2013, […]

Power Outage at Payza Processing Center

We are currently experiencing a power outage at the Payza Processing Center. As a result, all of our telephones lines and computer systems are down. We cannot therefore respond to any Customer Support inquiries at the present moment. We have been notified by the electrical company that power should be restored within 3 hours. As […]

Payza Customer Support: New Year’s Hours

Please take note that Payza’s Customer Support Center will have shortened hours this week due to the New Year. The schedule is as follows: Monday, December 31 – Shortened hours: 8 am to 4 pm EST. Tuesday, January 1 – Closed for public holiday. Support by email will be available during that time, but will […]

Payza Customer Support: Holiday Hours

Please take note that Payza’s Customer Support Center will have shortened hours this week due to the holidays. The schedule is as follows: Monday, December 24 – Shortened hours: 8 am to 4 pm EST. Tuesday, December 25 – Closed for public holiday. Wednesday, December 26 – Closed for public holiday. Thursday, December 27 – […]

Payza Customer Support Center: Closed on Monday, September 3, 2012

We’d like to inform you that Payza’s Customer Support Center will be closed in Canada and the U.S. for Labor Day on Monday, September 2, 2012. We will re-open for business as usual on Tuesday, September 4, at 8 am EST. Enjoy the last long weekend of the summer! Payza Team